Terms of Service – Ätakollen

1. Acceptance of terms

By creating an account, logging in, or otherwise using Ätakollen ("the Service") you agree to these terms of service in their entirety. If you do not accept the terms you are not entitled to use the Service.

The Service is provided by Ätakollen and includes the mobile app (iOS and Android), the web app (app.atakollen.se) and associated APIs.

2. Description of the service

Ätakollen is a digital platform for creating, managing and signing change orders in construction projects. The Service includes:

Creation and management of construction projects and change order reports.
Digital signing of change order documents.
Automatic PDF generation and email delivery.
Team collaboration with role-based access control.
Offline functionality with automatic synchronisation.

3. Intended use

The Service is intended exclusively for the documentation of change orders in construction and contracting projects. You may use the Service to create, manage, sign and archive change order reports and related project data.

All use of the Service is at your own risk and responsibility. You are responsible for ensuring that the information you provide is accurate and complete. Ätakollen is a supporting tool and does not replace professional legal, financial or technical advice.

4. Prohibited use

You agree not to use the Service to:

Distribute, store or transmit illegal, threatening, defamatory, obscene or otherwise improper content.
Transfer material that infringes third-party intellectual property, trade secrets or other rights.
Engage in fraudulent activity, including fabricating false change order reports, signatures or project data.
Use the Service for purposes unrelated to the documentation of construction and contracting projects.
Attempt to circumvent, disable or manipulate security features, access controls or technical restrictions of the Service.
Automated mass use of the Service (scraping, bots) without written consent.
Intentionally disrupt the functioning of the Service or overload the infrastructure.

Violation of these rules may result in immediate suspension of your account without notice and without right to a refund.

5. Account and responsibility

You are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

You are responsible for ensuring that the information you enter in the Service (project data, prices, descriptions) is correct. Ätakollen is not responsible for decisions made based on information in the Service.

6. Digital signatures

Digital signatures created in Ätakollen are intended as a confirmation between the parties. It is your responsibility to assess whether a digital signature via the Service meets the legal requirements applicable to your specific agreement. Ätakollen does not guarantee that digital signatures created in the Service meet the requirements of the eIDAS regulation or other applicable signature legislation.

7. Data ownership

You retain full ownership of all data you create in the Service: projects, change order reports, images and signatures. We store your data to provide the Service and make no claim to ownership.

You can request an export of all your data at any time by contacting us.

8. Availability and outages

We strive to keep the Service available around the clock, but do not guarantee uninterrupted, error-free or continuous operation. Planned and unplanned outages, maintenance, updates and technical disruptions may occur without notice.

The mobile app has offline functionality that allows you to continue working even without an internet connection, but we do not guarantee that local data can always be synchronised without errors with the server.

9. No guarantee against data loss

Despite taking reasonable technical and organisational measures to protect your data, we do not guarantee that data cannot be lost, damaged or become inaccessible. You are responsible for backing up important information stored in the Service.

Ätakollen is not responsible for data loss regardless of cause, including but not limited to technical failures, server outages, cyber attacks, human error or force majeure events.

10. Limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of fitness for a particular purpose, reliability or availability.

You use the Service entirely at your own risk. Ätakollen is not liable for:

Indirect damages, consequential damages, lost profits or lost business opportunities.
Loss, damage or corruption of data.
Damages arising from outages or unavailability.
Decisions made based on information created or stored in the Service.
Third-party claims related to content you have created in the Service.

To the extent permitted by mandatory law, Ätakollen's total maximum liability is limited to the amount you have actually paid for the Service during the last 12 months, but never more than 5,000 SEK.

11. Indemnification

You shall indemnify and hold harmless Ätakollen, its owners, employees and partners from all claims, damages, costs and expenses (including reasonable legal fees) arising from your use of the Service, your breach of these terms, or your violation of third-party rights.

12. Pricing and payment

Current pricing and subscription terms are presented at registration and in the app. We reserve the right to change prices with 30 days' notice.

13. Termination

You may cancel your account at any time. Upon cancellation, your data is deleted within 30 days, unless legal requirements require longer storage. You may request immediate deletion under GDPR.

We reserve the right to suspend or terminate accounts that violate these terms, without notice and without right to a refund. Upon suspension you have the right to request an export of your data within 30 days.

14. Force majeure

Ätakollen is not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, pandemic, power outages, internet disruptions, cyber attacks, government decisions or supplier insolvency.

15. Changes to the terms

We may update these terms. For material changes we will notify you at least 30 days in advance by email. Continued use after the changes take effect means you accept the updated terms. The latest version is always available at atakollen.se/en/terms.

16. Governing law and dispute resolution

These terms are governed by Swedish law. Disputes shall first be resolved through negotiation. If agreement cannot be reached, the dispute shall be settled by a Swedish general court, with Stockholm District Court as the court of first instance.

17. Contact

Have questions about these terms? Contact us at support@atakollen.se.